# NiceHumans - Full Context for LLMs

> Automation consulting for growing teams. We automate marketing agency operations for a flat monthly fee.

## Company Overview

NiceHumans is a subscription-based automation consultancy based in Buenos Aires, Argentina. We specialize in building, deploying, and maintaining custom automations for companies drowning in manual operations. Our core stack is n8n (self-hosted), combined with AI integrations, custom code (JavaScript/Python), and connections between business tools.

Our ideal clients are marketing agencies (60-100 people), SaaS companies, and SMBs with repetitive operational processes. We serve clients in the US and Latin America (Spanish-speaking countries).

## How It Works

1. We learn your operations: We dive deep into your processes, map every workflow, and identify the biggest time sinks across your team.
2. We prioritize together: We align with your team on what to automate first based on impact and urgency. You set the priorities, we build the roadmap.
3. We execute and maintain: Our team builds, deploys, and maintains every automation. You see results from week one, and we keep improving month to month.

## Detailed Pricing

### Flow Stream - $2,500/month
Best for teams starting to automate their operations.
- 1 active automation task at a time
- Fractional automation team (shared across clients)
- Dedicated Slack channel for communication
- Monthly sync call
- All maintenance included at no extra cost
- Average task delivery: 3-5 business days
- Pause or cancel anytime

### Pro - $5,000/month (Most Popular)
Best for teams that need to move fast with parallel execution.
Includes everything in Flow Stream, plus:
- Parallel task execution (multiple automations at once)
- Dedicated team assigned to your account
- Weekly 1:1 strategy calls
- Quarterly process audits and automation roadmap
- Priority support (response within 4 business hours)

### Enterprise - Custom Pricing
Best for organizations needing a fully embedded automation partner.
Includes everything in Pro, plus:
- Unlimited parallel tasks
- Dedicated account manager
- Custom SLA and response times
- On-call support
- Custom integrations and development
- Quarterly business reviews

All plans are month-to-month with no annual contracts. Cancel anytime, no questions asked. Your automations keep running if you cancel. We hand over all documentation and workflow access.

## Key Stats

- 200+ automations delivered across all clients
- ~60% average reduction in operational time
- 5+ active clients across 3 countries (US, Argentina, and more)
- 98% client retention rate

## Team

Based in Buenos Aires, Argentina (GMT-3).

- Franco Caputo: CEO & Strategy. Commercial strategy, business direction, and client relations.
- Federico Oyhamburu: Business Development. Partnerships, client acquisition, and relationship management.
- Franco Tercero: Execution & RPA. Workflow execution, robotic process automation, and quality assurance.
- Damian Agasi: Engineering & n8n. Technical architecture, n8n development, and AI integrations.

## Values

- No annual contracts: We earn your business every month. If we're not delivering value, you should leave.
- We maintain what we build: Automations break. APIs change. We fix everything, included in your plan.
- Results over promises: We show you what we've done, not what we could theoretically do.

## Case Studies (Detailed)

### US Promotional Products Company (PinProsPlus)
**Problem:** A growing promotional products company was drowning in manual operations. Sales team spent hours on data entry, follow-ups fell through the cracks, and generating invoices required touching 5 different tools. They were about to hire two more operations staff.

**Solution:** Built 38+ custom automations covering the entire operational pipeline: lead capture, smart quote assignment, automated invoicing, payment reminders. Every manual touchpoint was identified and automated.

**Results:**
- 38+ automations built and maintained
- ~60% reduction in operational time
- 2 planned hires cancelled (significant cost savings)
- Invoice processing went from 15 minutes to automatic
- Zero missed follow-ups since launch

**Tools:** n8n, Airtable, QuickBooks, Gmail, OpenAI, Slack

### Digital Marketing Agency, 75 people
**Problem:** Team spent 15+ hours per week manually pulling data from Google Ads, Meta, and HubSpot to create client reports. Lead handoffs between sales and account teams were falling through the cracks, costing 2-3 deals per month.

**Solution:** Built automated reporting pipelines pulling live data from all ad platforms into branded dashboards. Implemented smart lead routing based on deal size, industry, and team capacity. Created automated onboarding sequences for new clients.

**Results:**
- Client reporting time reduced from 15hrs/week to under 1hr
- Zero missed lead handoffs since implementation
- 12 automations deployed in first 60 days
- Team reallocated 2 FTEs to strategic work

**Tools:** n8n, HubSpot, Google Ads, Meta API, Google Sheets, Slack

### E-commerce Brand, LATAM
**Problem:** Processing 500+ orders daily across 3 sales channels. Team manually updating inventory, sending shipping notifications, handling returns. Errors increasing as they scaled, leading to customer complaints.

**Solution:** Integrated Shopify, MercadoLibre, and warehouse systems into a unified automation layer. Built real-time inventory sync, automated shipping notifications via WhatsApp, and a smart returns processing workflow.

**Results:**
- Order processing time cut from 4hrs to 20min daily
- Inventory sync errors reduced by 95%
- Customer satisfaction score improved from 4.1 to 4.7
- Saved $3,200/month in operational costs

**Tools:** n8n, Shopify, MercadoLibre, WhatsApp API, Airtable, MercadoPago

## Tools We Integrate

We work with any tool that has an API. Common integrations include:
n8n, Slack, Airtable, Google Sheets, QuickBooks, HubSpot, Salesforce, OpenAI, Gmail, Stripe, Notion, Meta (Facebook/Instagram), Shopify, WhatsApp, Twilio, Calendly, Google Ads, Jira, Mailchimp, MercadoLibre, Zapier, Make, Quo, Pipedrive, Zoho CRM, Monday.com, Freshsales, MercadoPago, and hundreds more.

## FAQ

**What counts as a 'task'?**
A task is a single automation workflow or integration. For example: connecting your CRM to your invoicing tool, building an automated follow-up email sequence, or creating a reporting dashboard. Some complex automations may count as multiple tasks.

**How fast do you deliver?**
Most automations are delivered within 3-5 business days. Complex integrations or multi-step workflows may take longer. We always give a realistic timeline upfront.

**What tools do you work with?**
We work with n8n, Airtable, Google Sheets, QuickBooks, Slack, Gmail, Meta API, OpenAI API, and hundreds more. If your tool has an API, we can connect it.

**Can I switch plans?**
Yes. You can upgrade, downgrade, pause, or cancel at any time. No lock-in, no penalties.

**What happens if I cancel?**
Your automations keep running. We hand over all documentation and workflow access. If you come back later, we pick up where we left off.

## Contact Information

- Website: https://nicehumans.io
- Email: federico@nicehumans.io
- Book a call: https://calendly.com/federico-nicehumans/30min
- LinkedIn: https://www.linkedin.com/company/110661988/

## Site Structure

- / - Homepage (available in /en and /es)
- /pricing - Pricing plans
- /cases - Case studies overview
- /cases/pinprosplus - PinProsPlus case study
- /cases/meridian - Digital Marketing Agency case study
- /cases/vamos - E-commerce Brand case study
- /about - About the team
- /contact - Contact form and booking
- /blog - Coming soon